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    Without the people who work for Salters Hill what would we be. Over the years we have attracted support workers and managers that are simply outstanding. We also have people who give us their time and skills as volunteers. We have a Board of trustees who are dedicated and driven to ensure we are led and governed well. And we have a president who supports us and encourages our work and development. To everyone of those people, a huge thank you. Click a link and read about them.


    Our core belief is that everyone  should  have the opportunity to determine their own support, arranged in a way that suits them and their family and ensures they are part of their own community. We offer many care, support and learning opportunities. This is in our accommodation, people’s own homes or in the class-based learning that we offer at various locations. Traditionally we have been known for and built a reputation for supporting adults with learning disabilities. Now we want to expand this to offer services to other adults who need our support and live locally to our bases. This means we continue to work in our community and help people build local networks. Not only do we equip our staff with new skills, qualifications and employment opportunities, we have also come to realise the benefits of working in the environment we are located in. If you would like to know more about Salters Hill or know someone who you feel could benefit, please get in touch.


    The Friends of Salters Hill are an independent group who aim to support all individuals living in the homes, houses and flats associated with Salters Hill, and also those who use our Creative Learning service. By becoming a Friend you can make a difference to the lives of people with learning disabilities, you can do this by paying an annual subscription fee of at least £5.00. If you wish to become more involved as a Friend you can also consider joining regular meetings to propose and help to organise fundraising activities. Past events have included bridge evenings and money collections at Cheltenham racecourse. The Friends produce an annual newsletter which can be downloaded here.


    Julie Newman, Community Fundraiser.

    On October the 2nd 2016, Marta from Pound Farm in Gorsley ran the Cardiff half marathon to raise money for Salter’s Hill. Marta says she decided she wanted to work within Health and Social care after an internship which gave her a passion to see people with disabilities having the same opportunities and choice as other people and able to achieve things that matter to them. In total she raised over £1,000 which will allow Salter’s Hill to do just that!

    On October the 16th 2016, Laura, Gavin and Colin who all work at Keeper’s Cottage in Ledbury took on the challenge of running the Birmingham half marathon in aid of Salter’s Hill. To date the group have raised over £250 between them which will allow us to continue offering valuable opportunities for people with disabilities across Herefordshire, Gloucestershire and Worcestershire.

    If you feel inspired to take on a personal or group challenge to raise money for Salter’s Hill, please email and get in touch or phone our office on 01531 671080.

    As an organisation we are proud to boast a team of volunteers who are truly invaluable in enhancing the opportunities we can offer to the people we support. We recognise that there are a number of reasons why people choose to volunteer, this means that we are keen that the experience of volunteering should be as much about you as it is about us. As a volunteer you will be provided with an induction and appropriate training in addition to receiving ongoing support from our volunteer co-ordinator. You will have the opportunity to receive a regular newsletter and emails to keep you in touch with charity news and events. If you would like to become part of the team there are a variety of ways in which you can volunteer your time. We offer roles to suit your interests and availability. These include

    • Befriending an individual or group
    • Gardening
    • Support for Creative Learning sessions
    • Admin
    • Driving to ensure the people we support can arrive when and where they need to be

    See our current shout-out for volunteers. We appreciate the time given by each and every volunteer and the range of new experiences and ideas which they can bring to our organisation.


    In 2016 we welcomed groups of volunteers from organisations and businesses including:

    • Kohler Mira in Cheltenham- Watch our video to see how two groups of volunteers transformed the garden at Keeper's Cottage near Ledbury.

    Projects undertaken in the past have included painting and decorating, clearing plants and shrubbery and help setting up our music festival. This support has enabled larger projects to be completed in less time, which is a great benefit to both our staff and the people we support.   For information about any aspect of volunteering at Salters Hill please contact our Volunteer Co-ordinator, 01531 671080 or email for more information. You can also download an application form.




    My name is Laura and I am the Volunteer Co-ordinator at Salters Hill. My job is to recruit new volunteers and offer guidance and support to existing volunteers.


    My name is Richard and I have been volunteering at Salters Hill for over five years. Over that time I have become involved in supporting gardening sessions, carrying out maintenance and DIY jobs for the charity and also volunteer driving. My experience of volunteering has been rewarding and I enjoy being able to use my life skills to help others. There is also a sense of giving something back to part of the community which is perhaps not heard about very often.


    My name is Karen and I have been a Numeracy and Literacy volunteer at Salters Hill for more than four years. I became a volunteer after finishing work and deciding that I would like to offer some of my spare time to the voluntary sector. Although I didn’t have any particular skills, I felt I had a good grounding in numeracy and literacy and contacted Salter’s Hill to see if I could offer my assistance in any way. My experience of volunteering has been enjoyable, varied, sometimes challenging but rewarding, all the things that come with supporting people who have a range of different personalities and skills. There are always lots of laughs and the staff are forever grateful for the volunteer’s time. You really don't need any particular skills, just a good sense of humour, a fair amount of patience and the desire to help others.

    We currently have opportunities for...



    Our services in Ledbury (Keepers Cottage) and Gorsley (Pound Farm) are looking for a volunteer who is interested in supporting the service Managers and their staff teams with day to day tasks in the office.

    This might include organising staff folders and filing information. The volunteer may also have the skills to take the minutes at monthly staff meetings and prepare these for the Manager.

    The roles will require volunteers who have a basic understanding of how to use a computer and programs like Microsoft Word. Prior experience of admin work might be an advantage, but training can be provided.

    Volunteers will receive an induction and training including Safeguarding and they will have on-going support from our Volunteer Co-ordinator. Due to the nature of this role, volunteers will be asked to complete a DBS check at no cost to themselves, the outcome of this will be considered on an individual basis.

    For more information about any of our volunteering opportunities please contact our Volunteer Co-ordinator Laura via our admin office 01531 671080 or email


    We are currently looking for volunteers who can pick up and drop off the people we support at different times throughout the day to enable them to take part in different activities and access paid and voluntary employment. After completing familiarisation training, the volunteer will be given the use of one of our charity's vehicles. They will also receive an induction and training including Safeguarding. The volunteer might be interested in doing the same route each week and spend time getting to know a particular group (some of our drivers have volunteered for over 10 years!), or they might like to volunteer on a more ad hoc basis- this role can be flexible. If you are interested, please contact our Volunteer Co-ordinator Laura for a friendly chat- or phone 01531 671080.


    We are looking for a friendly and reliable volunteer who can spend an hour each week teaching an adult with a learning disability the skills they need to use an I-pad or electronic tablet to stay in touch with friends and family and for entertainment. This could include learning how to use email and social media safely. You do not need to be a computer expert, but you should be confident in showing somebody else how to use a tablet to stay in touch with friends and family. If you are interested, please contact our Volunteer Co-ordinator Laura for a friendly chat- or phone 01531 671080. Take a look at the video clip below to hear about the kinds of things you could support somebody to do as a Digital Skills Buddy.

    Please note: once these videos have finished playing they will link to other You-tube videos which are available. Salter's Hill Charity do not accept any responsibility for the content or selection of these videos.


    We would like to introduce you to some of our staff-

    My name is Ave.  I’ve only been working for Salters Hill (Pound Farm) for about 6 months but it feels like a second home. It’s a pleasure to come to work every day – to see so many happy faces and know that our work enable people we support to have fulfilling and exciting lives.  As a psychology undergraduate, I find this job fascinating and rewarding and I hope my knowledge will help me offer our guys the best possible support.

    My name is Sandra and I am co-ordinating the ONTO WORK Project which aims to support adults with learning disabilities into part time paid and voluntary work; initially the focus will be Ledbury and Ross, then later other parts of the county. For many years I worked on apprenticeships, work based learning programmes and latterly employment programmes for the long termed unemployed.

    I have lived in Herefordshire for thirty years, prior to this I was based in London. I have spent much of my time travelling and working; pulling pints of beer in London pubs, milking cows in Israeli kibbutz and temping in a range of office placements, ending up in the office of a west London garden centre group where I met my husband.  We have to two grown up boys.  We love walking, travelling and good food.

    My name is Tom and I have been a cleaner at Salters Hill for three years. I work for one hour in the evening once a week.

    My name is Andrew and I work as a part-time cleaner for Salter’s Hill. I use the money I earn to pay for horse-riding lessons.

    My name is Kate. Our facilitator’s team works rather like an octopus, we all work the same ethos, but we each lead Creative Learning in different ways. It’s hard work and challenging but also very rewarding and I don’t think I have ever laughed so hard or so often.

    My name is Laura and I am the Volunteer Co-ordinator at Salters Hill. My job is to recruit new volunteers and offer guidance and support to existing volunteers. I also keep everyone up to date with news and events across the charity. I originally became involved with Salters Hill as a volunteer in arts and crafts sessions and I am well aware of the different motivations people may have for volunteering. In my current role I am keen to help others to volunteer their time to others and access the opportunities this can bring.


    We recognise that it is essential that all staff are given the right training and support to develop the skills and abilities they need. All staff are encouraged and supported to achieve appropriate qualifications. All Mandatory training is routinely maintained as well as any other training required to meet the specific needs of the people we support. Managers and Team Leaders provide regular informal and formal support through daily contact and supervision. Within the organisation we support career development. We welcome the opportunity to offer student placements.


    Are you interested in working for Salter’s Hill? Visit our jobs page to view our current vacancies.



    Deputy Chief Executive

    CQC Nominated Individual

    Sarah is the driving force behind Walsingham Support’s quality standards and service growth, having joined the organisation as Director of Operations & Development in October 2011. She has worked in social care for over 25 years for organisations such as Guinness Care and Support and Sense. Sarah is currently working on her MBA and has completed a Master’s degree with the University of St Andrews on ‘Adults with Learning Disabilities and Complex Needs’ and a BA in NHS Healthcare: Care Management.


    Regional Director Midlands

    Kevin has 27 years experience of working to support people who have a learning disability and related needs, having qualified as a social worker in 1994. Kevin has the advanced diploma in management studies.  Kevin has managed a range of services and has always worked to develop and create opportunities for people to live life how they would wish to with the right support to have as much control as possible.  For the past five years Kevin has been an Assistant Director for Praxis care with responsibility for all of their projects in England including services for adults and children and young people.



    Operations and Development Manager.

    Lisa has worked within the Health and Social Care sector for twenty four years in a number of roles including support for adults and older people; Domiciliary Care; managing day services; Quality advisor for Wales and most recently Acquisitions and Integration Management Consultant for a Midlands based charity.

    She is married with grown-up children and one grand-daughter. She enjoys surfing near her home in Wales and she is a qualified adaptive surf instructor. She also volunteers with two local charities for disabled and disadvantaged young people and she is the Volunteer Co-ordinator and Junior Lifeskills presenter for the RNLI youth engagement team in South Wales. In addition to volunteering Lisa interests include organising beach cleans; maintaining an organic and sustainable lifestyle; alternative therapies and looking after her dogs and geriatric Siamese cat.



    Head of Finance and Business.

    Matt is a qualified Accountant with the ACCA, with 18 years’ experience of working in the charity sector, and (sadly) has a great love of spreadsheets!  Outside of work Matt enjoys travelling to new places, both near and far, and is trying hard to finish a novel he’s been writing for the last couple of years.


    Business Support Manager

    Ruth is based at Salters Hill Barn working on the admin side, and is therefore likely to be the first point of contact when you ring the main office. She trained at secretarial college in Cheltenham,  joined the organisation in 2001 as a volunteer and went on to became a full-time employee. She enjoys the role as it is so varied. She lives locally and has an interest in anything rural.


    Creative Learning Manager

    Lisa has worked for Salters Hill in the Creative Learning team since 2014. Prior to this she worked in Further Education for a local land based college, where she taught practical skills in Animal Welfare across a range of ability levels and courses, concentrating on NVQ’s and Work Based Diplomas in which she is a qualified Assessor and Internal Verifier.

    Lisa lives locally with her Husband and Son and enjoys walking her dog and being part of the Salters Hill family!


    Registered Manager- Pound Farm.

    Dean was born in Yorkshire, but grew up in Ledbury. Dean now lives locally in Newent and is married with three children. Dean joined Salter’s Hill charity in 2004, prior to joining Salters Hill Dean worked in retail management for an agricultural supply company. Dean’s interests include rugby (watching not playing) and involvement with his local church.


    Registered Manager- Home Care and Support.

    I am the registered manager of Ryelands and home care support services in Gloucestershire and Herefordshire. I have worked in several different care settings ranging from nursing care, residential support, younger adults and housing. As well as contributing to the early stages of development within a local domiciliary care provider in Worcestershire. I come to Salters Hill with a variety of experience. My journey through the Care sector has led me to achieve my NVQ 2 & 3 in Health and Social Care, and my QCF Level 5 in Leadership and Management, which I am currently working towards. I feel extremely privileged to join Salters Hill, and look forward to fulfilling the Charities’ values and supporting its integral aspirations. With the priority of maintaining such a fantastic facility and service, but most importantly, such a renowned community.


    Registered Manager- Ledbury

    I have worked at Salter’s Hill Charity since 2002, having started as a support worker. I took a co-ordinator role and then in 2009 I became a manager. I have NVQ Health & Social Care – levels 2, 3 and 4 and also an assessor’s award. In my spare time I enjoy walking, cooking and baking; and socialising with friends.



    (of the Bathurst Estate, Cirencester Park)


    President since 2000 Sara has a very personable approach, is very popular with the people for whom Salters Hill Charity provide services. Although very committed to a number of other charities, she keeps in touch on a regular basis. She is very supportive and encouraging and is always interested to know our latest news, plans and developments.


    From 1st April 2017, Salters Hill is governed by a new Transitional Board of six Trustees, made up of three Trustees from Salters Hill and three from Walsingham Support.

    The purpose of the Transitional Board is to ensure that Salters Hill smoothly integrate with Walsingham Support, so that Salters Hill benefits from the resources that Walsingham Support can provide, while protecting the best practice work that Salters Hill currently does, which has been central to building its excellent reputation.


    Liz joined the Walsingham Support board of trustees in April 2016. Liz has over 30 years’ experience within HR and has been responsible for resolving staffing issues in a range of charities, including Action for Blind People, NSPCC and St Joseph’s Hospice, where she currently works as a HR Director.

    In addition, Liz has a degree in Business Studies, an MA in Human Resource Management and is a Fellow of the Chartered Institute of Personnel and Development.


    Vice Chair
    Lal has worked in health and social care across London and Bristol for most of her career. For the last twenty years this has focused on services for people with learning disabilities. While at Bristol City Council she managed a project that enabled the last people who lived in long term hospitals to move first into residential care, and then into their own homes. She was responsible for publishing Bristol’s first strategies for people with learning disabilities and also for people with Autistic Syndrome Disorders. Lal now works freelance and is involved in Safeguarding and undertaking quality audits of learning disability services. Outside work she is involved in her local church, and enjoys gardening, singing, playing with her granddaughter, and all things French.



    Bob is a parent of a person supported by Salters Hill and has been a Director since 2004.  His background includes twenty years of management within education and a period of being a parent governor of an ESN(S) school. Bob’s involvement with the charity includes being a committee member of the Friends of Salters Hill.



    Donna joined the Walsingham Support board in July 2013 and was elected as Chair of the Finance Committee in September 2014. Currently working as a consultant, Donna has experience in Finance and Human Resources at management level in a range of businesses.

    She has worked as an audit manager at KPMG responsible for a portfolio of clients across the corporate and a charity sectors and was previously a Voluntary Treasurer at MIND.



    Julie’s relationship with Salters Hill started in 1991, when she was working at the Association for Real Change (a learning disability networking group). Julie has been involved in the work of Salters Hill for 25 years and in 2010 she became a director. Julie has worked in health and social care, in a variety of roles, for more than 40 years and her current role supports organisations with their training.



    Janine has been a trustee at Walsingham Support since January 2012. Janine has over 20 years’ experience in the recruitment industry, specialising in the social care and housing, social work, home care, commercial, catering and industrial sectors. She was previously Managing Director of Personnel & Care Bank.

    In addition to her role at Walsingham Support, Janine sits on the board of housing, care and support provider Family Mosaic.

    SALTERS HILL CHARITY LIMITED. Registered in England No: 1770252 A company limited by guarantee. Registered Charity No. 288379

    See our page on the Charity Commission website.

    Chief Executive: Paul Snell

    Visit Walsingham Support's Website

    Salters Hill Barn, Keeper’s Cottage, Falcon Lane, Ledbury, Herefordshire HR8 2JN. t: 01531 671080 e:

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